Citrix WinFrame 1.6 Problem Report Template	
(Please see instructions below to submit this report)

Name                           :
Company                        :
Company ID                     :
Area Code & Phone              :
CompuServe ID                  :
Internet Address               :
Country (if outside the U.S.)  :
Language Version               :

***** PROBLEM INFORMATION ******
Problem Title        :
Product Release      :
	Type "winver" at the command line while WinFrame is running.

Install Method       : < >CD-ROM
		       < >WINNT.EXE (Over the Network from MS-DOS)
		       < >WINNT32.EXE (Over the Network from Windows NT)

Install Type         : < >Upgrade from Windows NT 3.1
                       < >Upgrade from Windows NT 3.5
                       < >Upgrade from Windows NT 3.51
                       < >Upgrade from South Beach 1.0
                       < >Upgrade from WinFrame 1.5
                       < >Upgrade from WinFrame 1.6 beta
		       < >Clean Install

Previous OS          :

Problem Description  :





Step by step instructions that will allow us to reproduce the problem here:
  1.
  2.
  3.
  4.

Work-around:

Reproducible  :< >Always < >Sometimes < >Never < >Didn't try it again

****** HOST CONFIGURATION ******

        ****** BASIC CONFIGURATION ******
        Computer brand & model(check all that apply):
         < >ISA < >EISA < >MCA < >VESA < >PCI
         < >RISC < > PCMCIA (PC CARD) < >Other: ___________________________
        System BIOS (manufacturer & version/date)   :
        CPU(s) (type, speed and manufacturer)       :
        Memory (RAM)                                :
        Mouse model & type (serial/bus) (COM/IRQ)   :
        Multimedia hardware (model/address/IRQ)     :
        Multimedia drivers                          :
        Communications Modem (model/address/IRQ)    :
        Serial Adapter (if used)                    :
        X.25 Adapter (if used)                      :
        Other adapters (scanner/printer/PC CARD)    :


        ****** HOST VIDEO CONFIGURATION ******
        Video monitor                   :
        Video adapter                   :
        Video driver                    :
        Video resolution                : < >640x480    < >800x600
        				  < >1024x768   < >1280x1024
        				  < > Other: ________________
        Color depth                     : < >16 colors  < >256 colors
        				  < >64K        < >16.7 million
        				  < >True color < >Other: __________

        ****** FILE SYSTEM CONFIGURATION ******
        Hard disk (1) brand & model:
         type:< >IDE < >ESDI < >SCSI(ID#: )
        Disk controller:                  < >Primary    < >Secondary
        				  < >Caching controller
        Hard disk (1) total size:
        Hard disk (1) specs. (drive letter(s), FAT/NTFS/HPFS, size)
             Primary Partition:   Drive Letter:   File System:      Size:
        	     Partition:   Drive Letter:   File System:      Size:
        			  Drive Letter:   File System:      Size:

        ****** CD-ROM CONFIGURATION ******
        CD-ROM drive brand & model                :
          SCSI CD-ROM ID#                         :
        Controlling SCSI adapter (Address and IRQ):
          Terminated (y/n)                        :

        ****** NETWORK CONFIGURATION ******
        Network card type, IRQ & address:
        Network type                    :
        Network protocol                :       version:
        Network cabling                 :
        Novell Server version           :       number of users:
        LAN or WAN                      :
        If Wide Area Network, please specify all routers or bridges used:

        ****** PRINTER CONFIGURATION ******
        Printer brand & model           :
        Printer Port: < >LPT1 < >LPT2 < >COM1 < >COM2 < >File < >Network
        If networked, please include all applicable LAN or WAN information:
        Driver                          :
        Memory                          :
        Printer cartridges              :


****** CLIENT CONFIGURATION ******

        ****** BASIC CONFIGURATION ******
        Computer brand & model(check all that apply):
         < >ISA < >EISA < >MCA < >VESA < >PCI
         < >RISC < > PCMCIA (PC CARD) < >Other: ___________________________
        System BIOS (manufacturer & version/date)   :
        CPU(s) (type, speed and manufacturer)       :
        Memory (RAM)                                :
        Mouse model & type (serial/bus) (COM/IRQ)   :
        Multimedia hardware (model/address/IRQ)     :
        Multimedia drivers                          :
        Communications Modem (model/address/IRQ)    :
        Serial Adapter (if used)                    :
        X.25 Adapter (if used)                      :
        Other adapters (scanner/printer/PC CARD)    :


        ****** CLIENT VIDEO CONFIGURATION ******
        Video monitor                   :
        Video adapter                   :
        Video driver                    :
        Video resolution                : < >640x480    < >800x600
        				  < >1024x768   < >1280x1024
        				  < > Other: ________________
        Color depth                     : < >16 colors  < >256 colors
        				  < >64K        < >16.7 million
        				  < >True color < >Other: _________

        ****** FILE SYSTEM CONFIGURATION ******
        Hard disk (1) brand & model:
         type:< >IDE < >ESDI < >SCSI(ID#: )
        Disk controller:                  < >Primary    < >Secondary
        				  < >Caching controller
        Hard disk (1) total size:
        Hard disk (1) specs. (drive letter(s), FAT/NTFS/HPFS, size)
             Primary Partition:   Drive Letter:   File System:      Size:
        	     Partition:   Drive Letter:   File System:      Size:
        			  Drive Letter:   File System:      Size:

        ****** CD-ROM CONFIGURATION ******
        CD-ROM drive brand & model                :
          SCSI CD-ROM ID#                         :
        Controlling SCSI adapter (Address and IRQ):
          Terminated (y/n)                        :

        ****** NETWORK CONFIGURATION ******
        Network card type, IRQ & address:
        Network type                    :
        Network protocol                :       version:
        Network cabling                 :
        Novell Server version           :       number of users:
        LAN or WAN                      :
        If Wide Area Network, please specify all routers or bridges used:

        ****** PRINTER CONFIGURATION ******
        Printer brand & model           :
        Printer Port: < >LPT1 < >LPT2 < >COM1 < >COM2 < >File < >Network
        If networked, please include all applicable LAN or WAN information:
        Driver                          :
        Memory                          :
        Printer cartridges              :


Additional Comments:
(Please include the version number(s) of any software application(s)
referred to in this problem report.)




How To Submit This Report
=========================
You may send this report to us via fax or CompuServe using the following
instructions:

Fax: 954-341-8424, attention WinFrame Support.

CompuServe: GO CITRIX

Citrix Channel Support: 800-424-8749

