Knowledge Base

ACC2000: Report Snapshot with Graphic Truncated in Windows 95/98

Article ID: 207605

Article Last Modified on 6/24/2004

Microsoft Access 2000 Standard Edition

This article was previously published under Q207605

SYMPTOMS

Novice: Requires knowledge of the user interface on single-user computers.

Under Windows 95 or later, when you insert a graphic into a Microsoft Access report and then export that report to the Snapshot Format (*.SNP), the snapshot may not display any data on the page that contains the graphic. However, the Snapshot Viewer does print the snapshot correctly.

CAUSE

You have used a graphic file format that is not correctly handled when the Snapshot Viewer is running under Windows 95 or later. This problem does not occur in Windows NT 4.0.

RESOLUTION

In order for the snapshot to be viewed correctly under Windows 95, use the bitmap (*.BMP) or Windows metafile (*.wmf) file format in your report.

STATUS

Microsoft has confirmed that this is a problem in Access 2000 Snapshot Viewer under Windows 95 or later.

MORE INFORMATION

Steps to Reproduce Problem

Open the sample database Northwind.mdb.
Create a new Auto Report: Tabular report based on the Suppliers table.
Open the new report in Design view.
On the View menu, ensure that Report Header/Footer is checked.
Select the report header and on the Insert menu, click Picture.
In the Insert Picture dialog box, select any .gif file and click OK.

NOTE: A suitable file can be found at C:\Program Files\Common Files\Microsoft Shared\Grphflt\Ms.gif.
Save the report as rptTruncate.
View the rptTruncate report in Print Preview and note that records appear beneath the graphic.
Export the rptTruncate report to Snapshot format and open it with Snapview.exe.

Note the behavior described in the "Symptoms" section.

Additional query words: image missing data

Keywords: kbbug kbpending KB207605