Knowledge Base

OL2000: Switching From High Color (16 bit) to 256 Color Causes Black Boxes or Bars on Menus

Article ID: 207479

Article Last Modified on 5/20/2003


APPLIES TO


This article was previously published under Q207479

SYMPTOMS

Icons next to menu items and menu items that are exposed by clicking the chevrons at the bottom of the menu, are displayed as black boxes and bars.

CAUSE

You have changed the color palette option from High Color (16 bit) to 256 Color.

RESOLUTION

Restart Outlook.

MORE INFORMATION

For the settings to take effect Outlook must be restarted.


Additional query words: OL2K

Keywords: kbnofix kbprb KB207479