Knowledge Base

OFF2000: Cannot Change Assistant When Free Disk Space Is Low

Article ID: 206681

Article Last Modified on 7/15/2004

Microsoft Excel 2000 Standard Edition
Microsoft Access 2000 Standard Edition
Microsoft PowerPoint 2000 Standard Edition
Microsoft Word 2000 Standard Edition

This article was previously published under Q206681

SYMPTOMS

In the Microsoft Office 2000 programs listed above, when you choose a different Office Assistant, the Office Assistant may be unchanged and you do not receive a warning or error message.

CAUSE

This behavior occurs if your hard disk has less than 2 megabytes (MB) of free disk space available when you try to choose a different Office Assistant.

RESOLUTION

To prevent this behavior from occurring, keep at least 10 MB of free disk space on your hard disk, if possible.

NOTE: When you run Microsoft Office 2000 programs with less than 10 MB of free disk space, you may encounter other types of problems in addition to this one.

MORE INFORMATION

To choose a different Office Assistant, follow these steps:

Right-click the Office Assistant, and then click Choose Assistant on the shortcut menu.
Click the Gallery tab.
Using the Back and Next buttons, scroll through the list of assistants until you see the one that you want to use, and then click OK.

When you click OK, the Office Assistant actor (.act) file is copied from your Microsoft Office 2000 compact disc or your network server to your hard disk. Actor files can be quite large, up to 2 MB or more in size. If there is not enough room on your hard disk to contain the new actor file, the file is not copied, and you do not receive any error messages.

For additional information about the Office Assistant, click the article number below to view the article in the Microsoft Knowledge Base:

202991 OFF2000: One Office Assistant Installed by Default

Additional query words: OFF2000

Keywords: kbinfo kbprb KB206681