Quicktime .mov Files Do Not Load with QuickTime Version 2.1.2
Article ID: 206621
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Internet Explorer 5.5 Service Pack 1
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 6.0
- Microsoft Internet Explorer 6.0
- Microsoft Internet Explorer 6.0
- Microsoft Internet Explorer 6.0
- Microsoft Internet Explorer 6.0
This article was previously published under Q206621
SYMPTOMS
When you attempt to play a Quicktime .mov file, a new browser window opens and the words "connecting to..." are displayed in the status bar. When the status bar indicates that the file has been downloaded, the file is not displayed on the screen. The bottom line of the page may also be cut off.
CAUSE
Internet Explorer 5, 5.01, and 5.5 require an updated version of the QuickTime application.
RESOLUTION
Apple has released QuickTime version 3.0.
MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Keywords: kbprb kb3rdparty kbfaq KB206621