Knowledge Base

Error Message When Opening a Whiteboard File

PSS ID Number: 206496

Article Last Modified on 10/2/2002


The information in this article applies to:


This article was previously published under Q206496

SYMPTOMS

When you attempt to open a saved Whiteboard (.wht) file by double clicking the file in the folder in which it was saved while NetMeeting is running, and you do not currently have the Whiteboard running, you may receive the following error message:
Cannot find the file drive:\folder name\file name.wht (or one of its components). Make sure the path and filename are correct and that all required libraries are available.

CAUSE

This problem can occur if you attempt to open a saved Whiteboard file during a NetMeeting conference.

RESOLUTION

To resolve this problem, upgrade to the most current version of NetMeeting from the following Microsoft Web site:
To work around this problem, click OK when you receive the error message to open the Whiteboard file, or open the Whiteboard file in NetMeeting before you start a conference.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kberrmsg kbprb KB206496
Technology: kbNMeet210Win95 kbNMeet210WinNT400 kbNMeetSearch kbNMeetWin95Search kbNMeetWinNT400Search