KB206039 - WD97: FaxWorks Stops Responding When Faxing with a Cover Sheet

Article ID: 206039

Article Last Modified on 1/23/2007

Microsoft Word 97 Standard Edition

This article was previously published under Q206039

SYMPTOMS

When you print with a cover sheet to the FaxWorks 3.0d fax driver, Word and your FaxWorks fax software may both stop responding (hang).

WORKAROUND

To work around this problem, turn off the Background Printing option in Microsoft Word. To do this, follow these steps:

On the Tools menu, click Options.
On the Print tab, clear the Background printing check box.
Click OK.

MORE INFORMATION

Technical support for all FaxWorks retail products is available only through the FaxWorks Solutions, Inc. Web site, Internet e-mail, and Fax-On-Demand system.

For more information and support, please visit the FaxWorks Solutions, Inc. Web site at the following address:

http://www.faxworkssolutions.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb KB206039