Error Message Updating Crystal Plug and Play Audio Codec Driver
Article ID: 205924
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Windows 98 Standard Edition
This article was previously published under Q205924
SYMPTOMS
When you update the "Crystal Plug and Play Audio Codec" driver in Device Manager, you may receive the following error message:
Crystal PnP Audio CODEC
Setup cannot upgrade the existing driver for this device.
Press OK to continue.
CAUSE
This behavior can occur if Windows 98 cannot safely upgrade the driver that is already installed, if the upgrade might disable a feature that the driver provides, or if the information (.inf) file for the driver is missing.
Keywords: kberrmsg kbhardware kbprb KB205924