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Docked Hewlett-Packard OmniBook 800CT Does Not Play Sound

Article ID: 205870

Article Last Modified on 1/23/2007

Microsoft Windows 98 Standard Edition
Microsoft Windows 95
Microsoft Windows 98 Second Edition

This article was previously published under Q205870

SYMPTOMS

After you dock a Hewlett-Packard (HP) OmniBook 800CT portable computer, the ES1887 Plug and Play AudioDrive (WDM) device may not play sound. If you look in Device Manager, you may notice that the ES1887 Plug and Play AudioDrive (WDM) device has an exclamation point next to it.

CAUSE

This issue can occur if you insert (hot-dock) the computer into your docking station while the power is on.

RESOLUTION

To resolve this issue, start the computer after you insert the computer into the docking station, or restart your computer after it has been inserted into it's docking station.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: hotdock laptop notebook

Keywords: kb3rdparty kbhardware kbprb kbsound KB205870