Knowledge Base

RAS May Not Start When Computer Is Restarted

Article ID: 204778

Article Last Modified on 10/3/2003

APPLIES TO

This article was previously published under Q204778

SYMPTOMS

When you configure the Telephony service to log on to the domain/Administrator account and you restart your computer, Remote Access Service (RAS) may not start.

RESOLUTION

To resolve this problem, apply the Telephony API (TAPI) 2.1 driver set to the computer.

NOTE: Upgrade the server only, not the client.

MORE INFORMATION

You can download the latest TAPI 2.1 driver (Tapisrv.exe) from the following Microsoft FTP site:

ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40/hotfixes-postSP3/tapi21-fix/


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