Article ID: 203981
Article Last Modified on 10/13/2003
APPLIES TO
- Microsoft Internet Explorer 3.0 for Macintosh
This article was previously published under Q203981
SYMPTOMS
When you attempt to view Internet Explorer 3.01a Help, you may receive the following error message:
Sorry! Content Advisor will not allow you to see this site.
Authorization failed: Site unrated.
If you enter the correct supervisor password and then click
OK, the preceding error message may re-appear. If you do not enter a supervisor password and continuously click
OK, the Hypertext Markup Language (HTML) help file may start properly. Also, if you click
Cancel when you receive this error message, you may receive the following error message:
You are not permitted to view this page
The attempt to load 'file://Help.htm file location' failed
CAUSE
This issue can occur if the Recreational Software Advisory Council (RSAC) ratings have been enabled in Internet Explorer and the "User can see sites which have no rating" feature has been disabled.
RESOLUTION
To resolve this issue, configure Internet Explorer so that you can view Help:
- On the Edit menu, click Preferences, and then click the Ratings tab.
- Click Options, click to select the User can see sites which have no rating check box, click OK, and then click Supervisor Password.
Keywords: kberrmsg kbprb KB203981