Knowledge Base

TC1000: Computer Hangs When You Edit Existing Activity

Article ID: 203735

Article Last Modified on 7/27/2001


APPLIES TO


This article was previously published under Q203735

SYMPTOMS

When you use the Take Control Editor to edit an existing activity, the computer may stop responding (hang) when you attempt to rearrange the buttons on the screen.

CAUSE

This issue can occur if you use a display adapter that uses the ATI Rage Pro chipset.

RESOLUTION

To resolve this issue, reduce the graphics hardware acceleration. To do this, follow these steps:

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click System.
  3. On the Performance tab, click Graphics.
  4. Move the Hardware Acceleration slider until it is one notch to the right of None (the Basic acceleration setting).
  5. Click OK, and then click Close.
  6. When you are prompted to restart the computer, do so.

Additional query words: 1.00 msrc remote iriq crash freeze

Keywords: kbhardware kbenv kbprb kbdisplay KB203735