Article ID: 203052
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0 Standard Edition, when used with:
- Microsoft Windows NT Server 4.0 Enterprise Edition, when used with:
This article was previously published under Q203052
SYMPTOMS
If a server stops responding (hangs) with a blue screen, the Savedump.exe process transfers the crash dump from the paging file to the Memory.dmp file during the next system startup. Other programs and services that are started during this process may perform poorly. If the server is providing services to users, those services may not provide timely responses to client requests.
CAUSE
This behavior can occur when the system is approaching an I/O-bound state while it is accessing disk resources. Paging file resources in particular may be exhausted because the paging file is used to transfer the crash dump to the Memory.dmp file.
RESOLUTION
To work around this behavior, configure a larger paging file to make sure that there is adequate space for the transfer to take place efficiently. Or, you may want to add additional drive and controller resources for the paging file to transfer the crash dump to the Memory.dmp file.
STATUS
This behavior is by design.
Keywords: kbenv kbprb KB203052