XIMS: IMS Configuration May Unexpectedly Overwrite Proxy Addresses
Article ID: 202295
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q202295
SYMPTOMS
When a user sends Internet mail to an Exchange Server proxy address, the user may receive a non-delivery report (NDR). This can occur when the Internet Mail Service (IMS) has been reconfigured while there is a proxy address in use.
CAUSE
When the Exchange Server 5.5 IMS is configured, there is a high possibility of overwriting existing SMTP proxy addresses that do not match the site addressing for SMTP.
The proxy generator module is not being called correctly from within the IMS Wizard. Therfore, it is necessary to modify the updated addresses to reflect how they should read. In some cases, this may only require importing a Commas Separated Format (CSV) file.
WORKAROUND
When you configure the IMS in this scenario, do not modify the site address using the IMS Wizard. If it is necessary to modify the site address, do so through the Configuration container: Site Addressing object: Site Addressing property page.
Keywords: kbprb KB202295