Knowledge Base

SMS: Remote Control Agent Takes Heavy CPU Usage If Logging Enabled

Article ID: 202291

Article Last Modified on 10/27/2006

Microsoft Systems Management Server 2.0 Standard Edition

This article was previously published under Q202291

SYMPTOMS

Windows NT clients may notice slow response to their desktop when the SMS 2.0 Remote Control Agent has been set up to do detailed logging to file. Turning on detailed-level logging for the Remote Control Agent uses significant CPU cycles.

Note: This level of logging is not turned on by default. The default level of logging for the Remote Control Agent does not impact system performance.

WORKAROUND

Turn on logging to the Remote Control Agent only for troubleshooting purposes.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

MORE INFORMATION

For additional information about expected CPU utilization during a remote control session, please see the following article in the Microsoft Knowledge Base:

198635 SMS: Expected CPU Utilization During a Remote Control Session

Additional query words: prodsms

Keywords: kbbug KB202291