OL2000: Error Received When You Import or Export Files
Article ID: 202276
Article Last Modified on 9/29/2003
APPLIES TO
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q202276
SYMPTOMS
When you try to import or export files with Outlook, the following information message appears:
Microsoft Outlook cannot start the required translator. This feature is not currently installed. Would you like to install it now?
CAUSE
This behavior can occur if the necessary translator files or database converters are not available because they were not installed during Setup. Converters in Outlook 2000 are installed on demand. This applies to third-party personal information management (PIM) files, and file types that use Open Database Connectivity (ODBC).
RESOLUTION
Click Yesto the information message. The Windows installer will start and install the necessary converter for the file you wish to import.
If clicking Yes above does not resolve the issue, run Office Setup, Add Components, and choose "Run all From my Computer" for Outlook and Converters and Filters.
Additional query words: OL2K
Keywords: kbprb KB202276