Knowledge Base

XADM: Using Mailbox Template with Distribution Lists Between Sites

Article ID: 202220

Article Last Modified on 10/27/2006

APPLIES TO

This article was previously published under Q202220

SYMPTOMS

When you use the Microsoft Exchange Server Administrator program in an Exchange Server version 5.5 site to duplicate a mailbox template with Exchange Server version 5.0 site distribution lists, or vice-versa, you get the following error message:
The object 'name' with the directory name 'alias' already exists. Enter a unique alias name on the general property page for this mail recipient.

CAUSE

If you have a version 5.5 site with a mailbox template that contains a distribution list from a version 5.0 site, when you click Duplicate on the File menu of the Administrator program on this template to create a new mailbox, the mailbox is created, but it is invalid. The new mailbox does not allow the user to use it in some cases. These same results occur with a version 5.0 template and version 5.5 distribution lists from another site, and you receive the same error message.

WORKAROUND

  • Don't use distribution lists in your mailbox templates from other sites of a different version. -or-

  • Upgrade all sites to the same version.

Keywords: kbprb KB202220


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