Article ID: 202070
Article Last Modified on 5/30/2007
APPLIES TO
- Microsoft Office PowerPoint 2007
- Microsoft Office PowerPoint 2003
- Microsoft PowerPoint 2002 Standard Edition
- Microsoft PowerPoint 2000 Standard Edition
- Microsoft PowerPoint 97 Standard Edition
This article was previously published under Q202070
Warning This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.
SYMPTOMS
When you view a Microsoft PowerPoint presentation that contains an MPEG
file in slide show view, the MPEG file may not play, and it may appear as a blank
placeholder. However, if you view the same presentation in slide view, the
MPEG file does play.
CAUSE
This behavior may occur if there is a problem between
Windows, the video display driver, and PowerPoint. In some cases,
turning off Hardware Acceleration will enable MPEG files to play in slide show
view.
RESOLUTION
To resolve this issue, turn off Hardware Acceleration. To do this, follow these
steps.
Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
- Click Start, click Control Panel, and then click Appearance and Themes.
- Click Display, and then click the Settings tab.
- Click Advanced, and then click the Troubleshoot tab.
- Move the Hardware acceleration slider to a lower value, such as None, and then click OK.
- Click OK to close the Display Properties dialog box.
Additional query words: 8.00 playing play mpeg ppt97 movies movie PPT97 PPT2000 PPT2002 PPT2003 PPT2007
Keywords: kbexpertisebeginner kbtshoot kbopenfile kbhardware kbprb KB202070