KB202063 - SMS: Forced Disconnect Not Available on NetWare Distribution Servers

Article ID: 202063

Article Last Modified on 10/27/2006

Microsoft Systems Management Server 1.2 Standard Edition
Microsoft Systems Management Server 2.0 Standard Edition

This article was previously published under Q202063

SYMPTOMS

If a client has a file open when a distribution process tries to copy files to the target distribution servers, the distribution may fail or go into an endless retry cycle.

WORKAROUND

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

With Systems Management Server 1.2, a registry option was introduced to force a disconnection of the client so the distribution phase could complete. The registry entry is located at:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SMS\Components\SMS_Despooler

The Use Forced Disconnect parameter should have a value of 1.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

MORE INFORMATION

This setting is still available in Systems Management Server 2.0. However, this setting only applies to Windows NT distribution servers, and not to Novell NetWare distribution servers.

For additional information about how to force disconnect Windows NT distribution servers, please see the following article in the Microsoft Knowledge Base:

128458 SMS Despooler Does Not Support Forced Installation and Upgrade

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: prodsms sms20 novel novell

Keywords: kbbug kbdespooler kbnofix kbosnovell KB202063