KB202052 - 3Dlabs Permedia 2 Video Drivers Cause Problems Under SP4

Article ID: 202052

Article Last Modified on 11/1/2006

Microsoft Windows NT Server 4.0 Standard Edition
Microsoft Windows NT Workstation 4.0 Developer Edition
Microsoft BackOffice Small Business Server 4.0

This article was previously published under Q202052

SYMPTOMS

Installing Service Pack 4 on a Digital 333i with an embedded Permedia 2 chip can result in erratic screen displays. This behavior has been found to be expecially significant when using 1024 x 768 resolution and True Color.

RESOLUTION

To resolve this problem, get the corrected driver from 3Dlabs:

http://www.3dlabs.com/drivers/index.html

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

MORE INFORMATION

The most serious problems were exhibited on a test platform configured in the following way:

Resolution 1024 x 768
True Color
3Dlabs driver - 2.11-0516, 4.0.0, Glint.sys, Glint.dll
Chip Set - 3Dlabs Permedia 2
DAC Type - TI TVP4020
Memory - 4 MB

All configurations implementing these drivers displayed some level of video disruption. The disruptions seemed to be evident only when desktop activity (mouse movements, programs loading, and so on) was in progress.

Keywords: kb3rdparty kbhardware kbprb KB202052