XFOR: GroupWise Router Stops Responding with Errors 6064 and 6052
Article ID: 201876
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q201876
SYMPTOMS
The Microsoft Exchange Router for Novell GroupWise may stop responding with the following errors in the event log.
Source: MSExchangeGWRtr
Error:General
Event:6064
Message: Error occurred when processing files from API_IN Directory.
Return code: 8004010f
Source:MSExchangeGWRtr
Error:General
Event:6052
Message: The following directory could not be found:
\\bad_dog\sys\tiger\wpgate\api\API_OUT\ Please make sure the directory setting is correct and the GroupWise Server is running.
The system error code is 18
CAUSE
This behavior may be a result of running out of client licenses on the NetWare server.
RESOLUTION
Ensure that there is at least one available license left for the GroupWise Router to log onto the NetWare server, and then attempt the sending process through the gateway again.
Keywords: kbprb KB201876