Knowledge Base

SMS: Software Metering Clients Receive Error in liccli.log

Article ID: 201762

Article Last Modified on 10/27/2006


APPLIES TO


This article was previously published under Q201762

SYMPTOMS

Software Metering is set up on the site but the clients are not responding to license limitations and show an error in their liccli.log:
"ERROR: Registry key missing or corrupt."

MORE INFORMATION

In setting up Software Metering on a site with no server defined as a site software metering server, the error above will appear in the client's liccli.log if the Software Metering agent is installed on a client. This occurs because Software Metering will not install a value for a registry key indicating the License servers in HKLM\Software\Microsoft\SMS\Client\Sites\<site code>\Client Components\License Metering, and will also be missing its necessary sub-key.

To resolve this problem:
  1. Go into the SMS Administrator console.
  2. Right-click on SMS\Site Database<site name>\Site Hierarchy\<site name>\Site Settings\Site Systems\<site Server\
  3. Go to Software Metering Server.
  4. Check the box that reads "Use this site system as a software metering server."

Additional query words: prodsms

Keywords: kbprb KB201762