KB201743 - Rotated Text Prints Distorted When Using Non-Square Resolution

Article ID: 201743

Article Last Modified on 10/31/2006

Microsoft BackOffice Server 4.0
Microsoft Windows NT Server 4.0 Standard Edition
Microsoft Windows NT Workstation 4.0 Developer Edition
Microsoft Windows NT Server 4.0 Enterprise Edition

This article was previously published under Q201743

SYMPTOMS

When you print rotated text on a printer with a non-square resolution setting (for example, 720 X 360 dpi, 600 X 300 dpi, and so forth), the text is distorted. This problem does not occur when a square (for example, 600 x 600 dpi) resolution is selected.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem has been corrected in the latest U.S. service pack for Windows NT version 4.0. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: kbDSupport formatted

Keywords: kbbug kbfix KB201743