Knowledge Base

XCLN: "Send Mail To" Link Is Missing in Outlook Web Access

Article ID: 201442

Article Last Modified on 10/28/2006

Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q201442

SYMPTOMS

When you use the Outlook Web Access (OWA) client, and you click Find Names, and select the user's name, the Send Mail To link is missing.

CAUSE

Exchange Server 5.5 Service Pack 1 (SP1) or later has not been installed on the Microsoft Internet Information Server (IIS) that Outlook Web Access is installed on.

RESOLUTION

Apply Exchange Server 5.5 SP1 or later to the Outlook Web Access server (IIS server).

Keywords: kbprb KB201442