Knowledge Base

Internet Tab Does Not Appear When NetBIOS Name Is 15 Characters

Article ID: 201185

Article Last Modified on 6/22/2005


APPLIES TO


This article was previously published under Q201185
We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

SYMPTOMS

If the NetBIOS name of the Microsoft Internet Information Server (IIS) 3.0 computer has 15 characters, the Internet tab does not appear in a directory's property sheet. IIS may fail to return Web pages and occasionally the WWW Service does not start.

CAUSE

This problem occurs because the NetBIOS name of the Windows NT Server computer running IIS 3.0 contains more than 14 characters.

RESOLUTION

To resolve this problem, reduce the number of characters in the NetBIOS name of the IIS 3.0 computer to 14 charters or less.

Additional query words: length missing sharing

Keywords: kbprb kbpending KB201185