PRB: Sample Gateway Fails to Start with a Logon Failure
Article ID: 200668
Article Last Modified on 3/4/2004
APPLIES TO
- Microsoft Exchange Development Kit 5.5
- Microsoft Exchange Development Kit 5.5
- Microsoft Exchange Server 2003 Software Development Kit
This article was previously published under Q200668
SYMPTOMS
When you start the sample gateway, you may get an event ID in the application log that states the service could not start due to a logon failure.
CAUSE
This can be caused by having duplicate Ipm_in.dll and Ipm_out.dll keys in the registry.
RESOLUTION
Check these keys in your registry as follows:
- Run Regedit.
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
Go to the key HKey_Local_Machine\Software\Classes\Mapi Conversions. You should have the following two keys under this:
You should not have duplicates of these keys.
- Go to the key HKey_Local_Machine\Software\Classes\Mapi Conversions. You should have the following two keys under this:
You should not have duplicates of these keys.
STATUS
This behavior is by design.
Additional query words: kbDSupport kbXchge kbMsg kbEDK kbEDK400 kbEDK500 kbEDK550
Keywords: kbmsg kbprb KB200668