Knowledge Base

Cannot Open Excel File from Internet Explorer More Than Once

Article ID: 200623

Article Last Modified on 1/23/2007


APPLIES TO


This article was previously published under Q200623

SYMPTOMS

When you click a link to a Microsoft Excel 97 file a second time while the Excel file is already open, you may receive the following error message:
Could not open file name.xls. Server execution failed.

CAUSE

This problem occurs because of problems in Internet Explorer version 4.01 Service Pack 1.

RESOLUTION

To resolve this problem, obtain and install Internet Explorer 4.01 Service Pack 2, or upgrade to Internet Explorer 5. For information about how to do so, please see the following Microsoft Web site:

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbui kbprb KB200623