Knowledge Base

Unable to Change Admin Password Using Sysprep

Article ID: 200607

Article Last Modified on 2/20/2007

Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional Edition
Microsoft Windows NT Server 4.0 Standard Edition
Microsoft Windows NT Workstation 4.0 Developer Edition

This article was previously published under Q200607

SYMPTOMS

When you use the Microsoft System Preparation Tool, at the end of the mini-setup wizard, you may get the message that one or more problems occurred installing Windows NT. When the log file is viewed, the following error is logged in %SystemRoot%\Minlog.txt:

Warning
Setup was unable to change the password for the user account Administrator because of the following error:
SamChangePasswordUser returned status c000006a.

CAUSE

This problem is caused by the administrator password on the master system being nonblank.

RESOLUTION

The Administrator password on the master system must be blank if it is to be changed by using the mini-setup wizard.

MORE INFORMATION

For more information about the System Preparation tools and other deployment information, please see the following Web site:

http://www.microsoft.com/ntworkstation/

Additional query words: Sysprep Administrator Password SamChangePasswordUser Returned Status c000006a Using

Keywords: kbprb KB200607