Knowledge Base

Encarta 99: Insufficient Hard Disk Space Available to Complete Setup

Article ID: 200481

Article Last Modified on 1/23/2007


APPLIES TO


This article was previously published under Q200481

SYMPTOMS

When you attempt to install Microsoft Encarta Encyclopedia 99, the installation program may not finish successfully, and you may receive an error message stating that there is insufficient hard disk space to install the program.

CAUSE

This behavior can occur because the Encarta Encyclopedia 99 installation program does not check for sufficient hard disk space.

RESOLUTION

To prevent this issue from occurring, make sure at least 50 megabytes (MB) of hard disk space is available on the hard disk on which you want to install Encarta Encyclopedia 99 before you install the program.

NOTE: In addition to the 50 MB of hard disk space needed to install Encarta Encyclopedia 99, Microsoft recommends you maintain at least 50 MB of available space on the hard disk on which Microsoft Windows is installed. This disk space is needed by the Windows swap file, but may also be used by other programs.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Encarta Encyclopedia 99.

Additional query words: multi-media mm room drive free

Keywords: kbbug kbenv kberrmsg kbpending kbsetup KB200481