PSS ID Number: 200452
Article Last Modified on 6/11/2002
The information in this article applies to:
- Microsoft OEM Preinstall Kit (OPK) 98
This article was previously published under Q200452
SYMPTOMS
When one goes through a preinstall/retail install using a Windows 98 OEM CD-ROM, the COA number does not show up correctly when you double-click System Properties in Control Panel. The COA number starts with a hyphen (-) and ends with a pipe (|).
CAUSE
This is a confirmed problem that exists on PCs preinstalled/retail installed with the Windows 98 OEM CD-ROM manufactured after November 22,1998.
The problem no longer exists after January 01, 1999.
RESOLUTION
IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
A workaround for this problem is as follows:
- Click Start, point to Run, and type Regedit.
- Use Registry Editor to delete the hyphen (-) and pipe (|) characters from the ProductId value under the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion - Exit Regedit.
STATUS
Microsoft has confirmed this to be a bug in the Microsoft products listed at the beginning of this article. The bug is corrected in the Windows 98 OSR1 OEM version.
Additional query words: SBK Preinstall OPK
Keywords: kbbug kbSBK KB200452
Technology: kbAudDeveloper kbOPKSearch kbWin98OPK