KB200416 - OL98: (IMO)Sending Outlook Forms to Others

Article ID: 200416

Article Last Modified on 11/21/2000

Microsoft Outlook 98 Standard Edition

This article was previously published under Q200416

NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

Recipients of custom forms see the default Read page and not the modified Read page.

CAUSE

The message was sent in Plain Text format.

MORE INFORMATION

If your default mail format is Plain text, you will need to manually set the option to send the message using Outlook Rich Text Format before you send the message.

Send Using Microsoft Outlook Rich Text Format

In your open mail messages, on the File menu, click Properties.
Click to select "Send in Microsoft Outlook Rich Text Format."
Click OK.

This individual message will be sent using RTF.

Change Your Default Mail Format

On the Tools menu, click Options.
On the Mail Format tab, click to select Microsoft Outlook Rich Text.
Click Apply and then OK.

All messages will be sent using RTF.

Additional query words: 98 missing gone wrong

Keywords: KB200416