Knowledge Base

ActiveSync Hangs When You Try to Synchronize the Contents of a Subfolder

Article ID: 200239

Article Last Modified on 7/20/2000


APPLIES TO


This article was previously published under Q200239

SYMPTOMS

When you try to synchronize the contents of a subfolder within the "Handheld_PC Synchronized Files" folder, synchronization starts but may then stop responding (hang).

CAUSE

This problem is caused by progress window suppression during continuous synchronization.

RESOLUTION

To resolve this problem, upgrade to ActiveSync version 3.0.

To work around this problem, perform a manual synchronization instead of a continuous synchronization.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbprb KB200239