Knowledge Base

Plus! 98: Deluxe CD Player Does Not Function if Drive Door Is Open on CD-ROM Changer

Article ID: 200097

Article Last Modified on 1/23/2007


APPLIES TO


This article was previously published under Q200097

SYMPTOMS

If a CD-ROM changer is installed in your computer, the Deluxe CD Player utility included in Microsoft Plus! 98 may not function properly.

CAUSE

This behavior can occur if the drive door on the CD-ROM changer is left open.

RESOLUTION

To resolve this issue, close the drive door on the CD-ROM changer.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Plus! 98, version 1.0.

Additional query words: 1.00 plus98 deluxecd

Keywords: kbbug kbhardware kbpending KB200097