Knowledge Base

WD97: Text in Return Address Is Obscured or Deleted by Graphic

Article ID: 199437

Article Last Modified on 1/23/2007


APPLIES TO


This article was previously published under Q199437

SYMPTOMS

A graphic saved as the EnvelopeExtra1 AutoText entry may be superimposed over the return address text.

CAUSE

The address frame is set with an exact vertical size. When you use the EnvelopeExtra1 AutoText entry to insert a graphic, the entry causes repositioning of the return address text if the graphic is too large. This causes the text to disappear or be repositioned so that it is not visible. The large graphic pushes the line spacing down in the address frame. Because the address frame is formatted with an exact vertical size, Word must crop the return address.

WORKAROUND

To work around this problem, use a smaller graphic so Word does not reposition the return address.

Keywords: kbenvelope kbprb kbprint KB199437