KB199407 - ACC97: Large Bitmap with Same Name as DB Crashes on Windows NT

Article ID: 199407

Article Last Modified on 1/23/2007

Microsoft Access 97 Standard Edition
Microsoft Office 97 Developer Edition
Microsoft Windows NT 4.0

This article was previously published under Q199407

SYMPTOMS

On Microsoft Windows NT 4.0 Service Pack 3 (SP3), if you try to open a Microsoft Access 97 database from a folder that also contains a large bitmap with the same name as that database, you may receive a fatal error.

On Microsoft Windows NT 4.0 Workstation SP3, you see a blue screen with the following STOP error message:

STOP: 0x0000001A (00041284, 0x00A80000, 0x00000000, 0xc0502000)

Then, you must restart the computer.

NOTE: The first parameter in this case will always be 00041284. The other parameters will vary, depending on the system configuration.

On Microsoft Windows NT 4.0 Server Service Pack 3 (SP3), you may see the STOP error message or the system may stop responding (hang). In either case, you must restart the computer.

NOTE: This error is more likely to occur if the bitmap is over 1.5 megabytes (MB) in size.

NOTE: This problem does not occur in Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows 2000.

RESOLUTION

To resolve this issue, do one of the following:

Move the bitmap to another folder or rename it so that it does not exactly match the database name.

-or-

Upgrade to Microsoft Windows NT Service Pack 4 (SP4) or later.

For information on obtaining the latest Windows NT 4.0 service pack, please visit the following Microsoft Web site:
http://www.microsoft.com/Windows/ServicePacks/
-or-

See to the following article in the Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Access 97.

MORE INFORMATION

Steps to Reproduce Problem

WARNING: Following these steps will cause a general protection fault on your computer. Make sure you save and close any open work on your computer before following these steps.

In Microsoft Windows NT Service Pack 3 (SP3), open Windows Explorer, and create a folder called Test.
In Access 97, create a new database called TestDB.mdb in the Test folder.
Close Access 97.
Press the PRINT SCREEN key to make a copy of your computer screen.
Open Microsoft Paint and click Paste on the Edit menu.

Note that you receive the message, "The image in the clipboard is too large for the bitmap."
Click Yes.
Save the new bitmap as TestDB.bmp in the Test folder and close Microsoft Paint.
In Windows NT Explorer, open the Test folder and double-click TestDB.mdb.

Note that you either receive a blue screen with a STOP error or the system may hang.

Additional query words: pra ipf dump stack

Keywords: kbbug kbpending KB199407