Diskeeper Produces IDLIST Errors and Blank Desktop

Article ID: Q199187

The information in this article applies to:

Microsoft Windows NT Server version 4.0

SYMPTOMS

When you log on, the following error message is displayed:

   Cannot find the file '/idlist:##:###',(or one of its components). Make sure
   the path and file name are correct and that all required libraries are
   available.

Subsequent logon attempts may produce a blank desktop.

When you attempt to map a drive, enter User Manager, or enter Server Manager, the following error may be displayed:

   You are logged on, but your session has been terminated.

CAUSE

This problem may occur if Diskeeper software is improperly configured.

RESOLUTION

Disable Diskeeper software and restart the system. If this resolves the problem, contact Executive Software for further assistance with the Diskeeper product.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: Profile Problem

Keywords          : kberrmsg ntdomain ntsecurity 
Version           : winnt:4.0
Platform          : winnt
Issue type        : kbprb