Knowledge Base

Only IP Address Accepted in DNS Configuration Page on SBS

Article ID: 199090

Article Last Modified on 10/27/2003

APPLIES TO

This article was previously published under Q199090

SYMPTOMS

When you run the BackOffice Small Business Server Internet Connection Wizard, the Domain Name Service (DNS) configuration section of the hardware configuration page only accepts an IP address for DNS servers. Typing the Fully Qualified Domain name (FQDN) of the server does not work.

CAUSE

This problem occurs because DNS converts the FQDN to IP addresses and the IP address of the DNS server must be known. The client must know which IP address to use when directing IP communications. If the client only has the FQDN of the DNS server, the client cannot determine where to send directed queries.

RESOLUTION

To resolve this problem, use the IP address of the DNS server.

Additional query words: smallbiz

Keywords: kbnetwork kbprb KB199090


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