Knowledge Base

OFF97: Error Message: The Application Failed to Initialize Properly

Article ID: 199080

Article Last Modified on 1/23/2007

APPLIES TO

This article was previously published under Q199080
WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.

SYMPTOMS

When you attempt to start Microsoft Access, you receive the following error message:
"The application failed to initialize properly (0xc0000022). Click OK to terminate the application."

CAUSE

This problem may occur when the following conditions are true:
  • You apply the Microsoft Office 97 Service Release 2 (SR-2) patch to a Windows Terminal Server. -and-

  • The Windows Terminal Server resides on a disk volume using the NT File System (NTFS).

RESOLUTION

Give the group Everyone, Read rights to the file Msjet35.dll on the Terminal Server.
During installation of the SR-2 patch, the patch deletes and copies an updated version of the Msjet35.dll file. When the process is complete, users do not have any permissions to this file.

Additional query words: OFF97 ACC97 SR2 office update Citrix Metaframe Winframe Client

Keywords: kbbug kbnofix KB199080


Send feedback to Microsoft

© Microsoft Corporation. All rights reserved.