Knowledge Base

OLEXP: Cannot Store Outlook Express Messages on Removable Media

Article ID: 199074

Article Last Modified on 1/23/2007


APPLIES TO


This article was previously published under Q199074
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

When you start Outlook Express for the first time, you receive the following message:
Please select a folder where Outlook Express should keep your messages.
If you then select a folder on a removable drive, or an external server, you will be unable to continue by clicking OK.

CAUSE

This issue can occur because the Outlook Express message folder must be located on a local hard disk, not on removable media or a network share.

RESOLUTION

To work around this issue, choose a folder on a local hard disk.

MORE INFORMATION

This behavior also occurs if you try to move the message store to a network drive or by browsing to a network share after Outlook Express is already set up.

Additional query words: 4.00

Keywords: kbui kbprb KB199074