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Encarta Virtual Globe 99 Err Msg: "Error Reading CD-ROM" When You Zoom In or Out on the Map

Article ID: 199032

Article Last Modified on 1/23/2007

APPLIES TO

This article was previously published under Q199032

SYMPTOMS

When you zoom in or out on the map in Microsoft Encarta Virtual Globe 99, you may receive the following error message:

Error Reading CD-ROM in Drive <cd-rom>:
where <cd-rom> is the drive letter of your CD-ROM drive.

CAUSE

This behavior can occur if the Encarta Virtual Globe 99 CD-ROM is not inserted in the CD-ROM drive.

RESOLUTION

To prevent this issue from occurring, insert the Encarta Virtual Globe 99 CD-ROM in the CD-ROM drive when you run Encarta Virtual Globe 99.

MORE INFORMATION

The Encarta Virtual Globe 99 CD-ROM must be inserted in the CD-ROM drive at all times for the program to run properly.

Additional query words: 1.00 multi multi-media media mm zooming world atlas evg

Keywords: kberrmsg kbpending kbprb KB199032


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