Knowledge Base

XWEB: Must Refresh OWA Twice if Session Times Out

Article ID: 198723

Article Last Modified on 10/28/2006

Microsoft Exchange Server 5.5 Service Pack 1
Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q198723

SYMPTOMS

If a timeout occurs during an Outlook Web Access (OWA) session when you are using the Contacts module, OWA might not fully redraw the screen after you refresh the browser.

WORKAROUND

Manually refresh OWA a second time using the Update Page Address toolbar button.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook Web Access, version 5.5 Service Pack 1.

MORE INFORMATION

The Root.asp address is the only address listed in the browser's address line. Use the Update Page Address toolbar button to get the full URL for the contact folder to appear.

Keywords: kbbug kbpending KB198723