Knowledge Base

Sierra Print Artist Platinum 4.0 Does Not Save File to UNC Path

Article ID: 198682

Article Last Modified on 10/30/2006

APPLIES TO

This article was previously published under Q198682

SYMPTOMS

If you type a Universal Naming Convention (UNC) path and file name in the File Name box in Sierra Print Artist Platinum 4.0, the file seems to be saved correctly but is not actually saved. When this occurs, no error message is generated.

CAUSE

Sierra Print Artist Platinum 4.0 does not support saving files with UNC paths.

RESOLUTION

To save a file to a remote share, first map a network drive to the remote share. Then, select the mapped drive when you save the file.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kb3rdparty kbnetwork kbprb KB198682


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