Knowledge Base

XCLN: Cannot Find Users on Referral Server Using Outlook Express

Article ID: 198562

Article Last Modified on 10/28/2006

APPLIES TO

This article was previously published under Q198562

SYMPTOMS

When you try to find users on a referral server using the Find People command in Outlook Express, you get the following error message:
There are no entries in the Address Book that match your search criteria.

CAUSE

This problem occurs because the Lightweight Directory Access Protocol (LDAP) has been enabled at the site level.

WORKAROUND

To work around this problem, disable LDAP referrals at the site level in order to allow referrals at the server level.

Keywords: kbprb KB198562


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