Knowledge Base

XCLN: You do not have create permissions on this folder

Article ID: 198450

Article Last Modified on 11/3/2004

Microsoft Outlook 97 Service Pack 1
Microsoft Outlook 97 Service Pack 1
Microsoft Outlook 97 Service Pack 1
Microsoft Outlook 97 Standard Edition
Microsoft Outlook 98 Standard Edition
Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q198450

SYMPTOMS

You may encounter a non-delivery report (NDR) similar to the following if an Inbox Assistant is configured using the "Leave message intact" method while forwarding.

    -----Original Message-----
    From:   System Administrator
    Sent:   Monday, August 10, 1998 11:08 AM
    To:   Mailbox1
    Subject:   Undeliverable:
   
    Your message did not reach some or all of the intended recipients.

          Subject:
          Sent:   8/10/98 11:08 AM
   
    The following recipient(s) could not be reached:
   
          Mailbox1 on 8/10/98 11:08 AM
              The message could not be delivered because you do not have
   create permissions on this folder or it is only available to folder
   owners at this time MSEXCH:MSExchangeMTA:SITENAME:SERVERNAME

CAUSE

The original sender does not have permissions on the public folder which the message is being forwarded to.

The "Leave message intact" option when forwarding a message forwards the message as if it were a new message (without the forward prefix in the Subject box), and it is delivered FROM the original sender NOT the mailbox which forwarded it.

The "Leave message intact" option can be selected from the Inbox Assistant when editing or adding a new rule.

WORKAROUND

Give the original sender Owner permissions on the Public folder, or change the forwarding option to "Standard."

MORE INFORMATION

EXAMPLE:

An "Alert Service" uses the Service profile and mailbox to send messages to the Network Alerts Mailbox.
The Network Alerts Mailbox has an Inbox Assistant rule which forwards the message to a Public folder called Alerts Public Folder (listed in the global address list).

The Inbox rule is set up as follows:

   From                Network Alerts
   Forward to          Alerts Public Folder
   Method              Leave message intact

The Alerts Public Folder client permissions are set as follows:

   Default = Reviewer
   Anonymous = None
   Network alerts = Owner

Since the original sender of the message is Service, and Service does not have permissions on the Public folder, the NDR is generated.

Additional query words: 8.0 8.01 8.02 8.03 8.5

Keywords: kbprb KB198450