Knowledge Base

OL2000: Manual Journal Entry Does Not Default to Current Time

Article ID: 198317

Article Last Modified on 10/9/2003

Microsoft Outlook 2000 Standard Edition

This article was previously published under Q198317

SYMPTOMS

A manual Journal entry may open with a default Start time other than the current time.

CAUSE

You set the current Journal folder view to one of the grouped options such as By Type, By Contact, or By Category. In these time-line views, a new manual Journal entry has a default Start time of 12:00 A.M., or any hour selected on the time-line bar.

RESOLUTION

Change your Journal folder view to one of the list views such as Entry List, Last Seven Days, or Phone Calls before opening a manual Journal entry.

-or-

Manually change the new Journal entry Start time to the current time.

MORE INFORMATION

If you set the Journal folder view to By Type, the time-line bar displays hours. In this view, the current hour is highlighted and any new manual Journal entry has a Start time on the even half-hour, such as 9:00 A.M.

If you set the Journal folder view to By Contact, or By Category, the time- line bar displays dates. In this view, the current date is highlighted and any new manual Journal entry has a Start time of 12:00 A.M.

Keywords: kbprb KB198317