Knowledge Base

Setup Stops with "Windows 2000 Is Starting" Message Displayed

Article ID: 198069

Article Last Modified on 10/28/2003

Microsoft Windows 2000 Server
Microsoft Windows 2000 Professional Edition

This article was previously published under Q198069

SYMPTOMS

When you start Windows 2000 Setup from CD-ROM or after copying the Windows 2000 files, you may see the following message indefinitely:

Windows 2000 is starting...

When this occurs, the system becomes unstable and Setup does not proceed.

CAUSE

This behavior can occur if a Mustec scanner interface card is installed in the computer.

RESOLUTION

To resolve this issue, turn the computer off, remove the Mustec card, and then turn the computer back on.

STATUS

Microsoft has confirmed this to be a problem in Windows 2000.

Keywords: kbhardware kbsetup kbprb KB198069