Knowledge Base

OL2000: Removing Microsoft Exchange Deletes Some Outlook DLLs

Article ID: 197984

Article Last Modified on 10/8/2003


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This article was previously published under Q197984

SYMPTOMS

After you install Outlook and then remove Microsoft Exchange Client with Add/Remove Programs tool in Control Panel, some shared dlls are deleted that are needed by Outlook 98.

CAUSE

Microsoft Exchange Setup does not mark some dlls as shared; therefore they are not protected during the Remove process.

RESOLUTION

Remove Microsoft Exchange before you install Outlook, or reinstall Outlook after you remove Microsoft Exchange.

Additional query words: tshoot Windows Messenger Subsystem WMS

Keywords: kbprb KB197984