KB197975 - XADM: Error When Removing SBS Version of Exchange

Article ID: 197975

Article Last Modified on 10/28/2006

Microsoft BackOffice Small Business Server 4.0
Microsoft BackOffice Small Business Server 4.0a
Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q197975

SYMPTOMS

There may be times when it is necessary to remove Exchange Server from the Microsoft BackOffice Small Business Server (SBS). When you remove Exchange Server, you may encounter the following error during the removal phase of setup:

The file _ie4ad.css on Disc 1 is needed.

CAUSE

Even though you have Disc 1 inserted, this error will still appear. This error is caused because you are using the BackOffice SBS 4.0 CD to remove version 4.0a of SBS.

WORKAROUND

To work around this problem, perform one of the following:

Insert the SBS 4.0a CD in the drive when prompted.

-or-

Browse the hard disk drive for the following files when prompted:

      File           Location
      ---------------------------------------------------------
      _ie4ad.css     x:\Smallbusiness\Html
      Cliie.inf      x:\Smallbusiness\Template
      Useview.asp    x:\Inetpub\Wwwroot\Intranet\Sbsclienthelp

For more information on how to remove Exchange Server from the Small Business Server, please see the following article in the Microsoft Knowledge Base:

194810 SBS:Exchange:How to Remove/Reinstall Exchange in SBS

Additional query words: sbs smallbiz

Keywords: kbprb KB197975