Knowledge Base

Bookshelf 99: Error Message When You Resize Program Window

Article ID: 197790

Article Last Modified on 12/19/1999


APPLIES TO


This article was previously published under Q197790

SYMPTOMS

If you resize the Bookshelf 99 program window when the Bookshelf CD-ROM is not in the CD-ROM drive, you receive a message prompting you to insert the Bookshelf disc into the CD-ROM drive.

When you insert the Bookshelf CD-ROM into the CD-ROM drive, and then click OK, you may receive the following error message:
Bshelf99 caused an invalid page fault in module Bshelf99.exe.
If you click Close, Bookshelf quits and you must restart the program.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Bookshelf 99.

MORE INFORMATION

To prevent this issue from occurring, do not remove the Bookshelf CD-ROM from the CD-ROM drive while you are running Bookshelf.

Additional query words: multi multi-media media mm bs99

Keywords: kberrmsg kbbug kbpending kbdisplay KB197790