Knowledge Base

OL2000: Cannot Sort by Company in Tasks Folder

Article ID: 197753

Article Last Modified on 10/8/2003


APPLIES TO


This article was previously published under Q197753

SYMPTOMS

When you customize a view of your tasks that includes the Company field and you then try to sort your Tasks by Company, you receive the following message:
You cannot sort by this field.
The message may also appear if you attempt to sort by the Task fields, Category, Contact, Notes or Read.

CAUSE

Outlook does not sort by multi-value fields, such as the Company field.

RESOLUTION

Group your Tasks by multi-value fields. Use one of the following methods to group by Company.

Method 1

  1. On the View menu, point to Current View, and click Detailed List.
  2. On the View menu, point to Current View and click Customize Current View and then click Group By.
  3. In Group Items By, click Company and click Ascending or Descending for the sort order of the group headings.
  4. To show the field you are grouping items by, click to select Show Field In View.
  5. To group by subgroups, select a field in Then By and click OK.
NOTE: If the field you want is not in Group Items By, click a different field set in the Select Available Fields From.

Method 2

  1. Open your task folder and right-click the column heading area.
  2. From the shortcut menu, click Group by Box.
  3. Drag the column heading you want to group items by into Group By.
  4. To group items by more than one field, drag another column heading into Group By. Use the double-arrow marker to position the column headings before or after other headings in Group By.

Additional query words: OL2K

Keywords: kbprb KB197753